FAQ
How long does delivery take?
Orders are prepared within 1–2 business days and most arrive within 4–7 business days of ordering. You get a tracking number by email as soon as your order ships.
How much is shipping?
Standard shipping is free on every order. There are no other fees.
Can I return my order?
Yes. You can return items within 30 days of delivery. Refunds are issued within 5 business days of us receiving the return. Return shipping is free.
How can I pay?
We accept Visa, Mastercard, American Express, Discover. Payments are processed securely by our payment providers and we never see or store your full card details.
How do I reach you?
Contact us at support@holohive.shop or +1 707 353 6539. We reply within 1 business day.